FAQs
How much can I borrow?
For unsecured loans you can borrow between £500 and £15,000 depending on your individual personal circumstances, age and employment status.
What can I use my loan for?
You can use your loan for any legal purpose you want, such as debt consolidation, a holiday, a new car, it is entirely up to you what you use your unsecured loan for.
What is Representative APR?
A company works out its ‘typical’ APR by taking into account past business that has arisen from advertising similar products, ideally over the previous 12 months. The Financial Services Authority (FSA) suggests to companies that they list the APR their customers have paid over the past 12 months. The representative APR you state in your advert should not be less than the APR paid by at least 66% of consumers on the list. For example if you borrow £10,000 over 48 months, at a representative APR of 7.5%, paying £240.64 a month will result in a total sum of £11,550.83 over the loan term.
How long does it take to get my loan?
We aim to have the process completed within 7 working days from the date you apply with us.
How do I apply?
Simply complete our online application form and we shall contact you regarding how we would like to proceed with your application.
How long does it take to repay the loan?
The repayment terms are between 12 and 60 months.
How do I cancel my application?
First of all, we are sorry you no longer want our service. If you no longer want our service, it's simple to cancel your application. All you need to do is write to us at: Welcome Loans , Gainsborough House, 151 West George Street, Glasgow, G2 2JJ. Please include your full name, and address including your postcode. Remember, if you wish to cancel you must write to us within 14 days of receiving these terms & conditions.
How Do I complain?
Firstly, we apologise you are unhappy with our service. We take complaints very seriously as it allows us to improve on the service we offer our customers. Please write to us at: Welcome Loans , Gainsborough House,151 West George Street, Glasgow, G2 2JJ.
We aim to issue a response within 14 days of receiving it. We answer every complaint personally so please bear with us.
